Our Commitment to Your Privacy
At WattWallet, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our electricity token platform across West Africa.
What We Do
WattWallet is a digital platform that facilitates the purchase of prepaid electricity tokens across multiple West African countries. Our mission is to provide users with instant access to electricity tokens without the traditional waiting times and geographical limitations.
🚀 Instant Service
We provide immediate token generation 24/7, eliminating long queues and waiting times.
💰 Volume Discounts
Through our partnerships with token providers, we secure bulk discounts that we pass on to our customers.
Information We Collect
Personal Information
- Phone Number: Used for account creation, authentication, and communication
- Meter Numbers: Required to generate and deliver electricity tokens to your specific meter
- Transaction History: Records of your token purchases for account management and support
- Location Data: Country/region information to connect you with the appropriate electricity provider
Technical Information
- Device Information: Device type, operating system, and app version for technical support
- Usage Data: App usage patterns to improve our services and user experience
How We Share Your Information
Important: Limited Data Sharing
We only share your information with our authorized electricity token providers when generating tokens for your meter. This sharing is essential for the token generation process and is limited to the information required to complete your purchase.
✅ Who We Share With
Electricity Token Providers
We share necessary customer information (phone number, meter number, purchase amount) with our partner electricity companies (EDM Mali, CIE Côte d'Ivoire, SENELEC, ECG Ghana, NIGELEC, SBEE Bénin) to generate and validate your electricity tokens.
Why This Sharing Is Necessary
- • Token generation requires validation with the electricity provider's systems
- • Meter number verification ensures tokens are delivered to the correct meter
- • Customer information helps resolve any technical issues with token delivery
- • Our bulk purchasing agreements require customer transaction data for volume discounts
❌ Who We DON'T Share With
We do NOT share your personal information with:
- • Marketing companies or advertisers
- • Social media platforms
- • Data brokers or analytics companies
- • Third-party apps or services (except our electricity provider partners)
- • Government agencies (unless legally required)
- • Any other commercial entities
How We Protect Your Data
🔒 Technical Security
- • End-to-end encryption for all data transmission
- • Secure database storage with access controls
- • Regular security audits and updates
- • Multi-factor authentication for sensitive operations
👥 Access Controls
- • Limited employee access on a need-to-know basis
- • Regular access reviews and permission updates
- • Secure partner integrations with electricity providers
- • Audit logs for all data access and modifications
User Consent & Agreement
⚠️ Important Agreement
By using WattWallet, you explicitly consent to our data sharing with electricity token providers.This data sharing is absolutely essential for our service to function and cannot be opted out of.
If you do not agree to this data sharing with our electricity provider partners, you cannot use our platform to purchase electricity tokens.
Questions About This Policy?
Contact Our Privacy Team
📧privacy@wattwallet.com
📱+1 (450)-604-7167
📍4562 Lighthouse Drive Branson, MO 65616
Response Time
We respond to all privacy inquiries within 48 hours. For urgent matters related to data security, contact us immediately through our support channels.